Privacy Policy
How we use your personal information and your rights.
Effective Date: [Insert Date]
Who We Are
SocialLetCheck ("we", "us", or "our") is a UK-based technology platform dedicated to preventing social housing fraud. Our website and verification services enable users to check whether a property is registered as social or intermediate housing.
This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our services.
Information We Collect
We collect the following types of information:
- Contact information when you email us (e.g., name, email address)
- Technical data such as IP address, browser type, and usage logs (standard website analytics)
- Voluntary submissions from contact forms or reporting tools
How We Use Your Information
- To respond to enquiries or support requests
- To improve our website and services
- To process voluntary reports of suspected subletting
- To communicate with housing providers (if authorised by you)
Legal Basis for Processing
We process your data under the following legal bases:
- Legitimate interest: operating our fraud prevention tool
- Consent: where you have voluntarily provided information via our contact form
- Public task: where housing providers share data in the public interest
Data Sharing
We do not sell or share your personal data with third parties, except:
- If required by law or court order
- With housing providers when you request or authorise communication
Data Retention
- Contact form entries: up to 12 months
- Analytics data: anonymised and retained for internal review
Your Rights
Under the UK GDPR, you have the right to:
- Access your personal data
- Request correction or deletion
- Object to processing
- Withdraw consent (where applicable)
To exercise any of these rights, email us at hello@SocialLetCheck.com.
Data Security
- All data is encrypted in transit and at rest
- Access to personal data is restricted to authorised personnel
- Our cloud infrastructure complies with ISO 27001 and UK data protection standards
Third-Party Services
We may use third-party services (e.g., analytics tools, hosting providers) that process data on our behalf under strict confidentiality agreements.
Cookies
We use essential and performance cookies only. You can manage cookie settings in your browser. No marketing or tracking cookies are used.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date at the top.